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Ethical Management

About ISO 37001 certification

ISO 37001 was established in 2016 by the International Organization for Standardization (ISO) and is the most authoritative international standard system in the field of anti-corruption management that stipulates systematic requirements to manage bribery risks that may occur during business operations.
As part of an effort to share performance and value together with clients, employees, partners and shareholders through transparent and fair management, Lotte Duty Free is the first to obtain ISO 37001 certification in the duty-free industry (Nov. 30, 2021) from the British Standards Institution (BSI), the highest global screening agency, after undergoing a strict screening process.

Anti-bribery Management System

Anti-bribery Management System

ISO37001 로고1
ISO37001 로고2

Anti-bribery Management System

Lotte Duty Free implements and complies with the anti-bribery management system based on ISO 37001 (anti-bribery management systems).

Anti-bribery Management System

Anti-bribery Policy
Goals / Plans

Support & Operation

Performance Assessment

Improvement

PLAN

Anti-bribery Policy > Goals / Plans

  • Understanding of organizational circumstances
  • CEO's leadership
  • Objectives and achievement plan
  • Anti-bribery and corruption policies, procedures and controls within the organization
  • Identification, analysis and evaluation of corruption risk
DO

Support & Operation

  • Resources (provision of qualifications and competencies)
  • Anti-bribery education and training
  • Communication between stakeholders
  • Operations management in compliance with anti-bribery policies, procedures and controls
  • Investigation and treatment of corruption
CHECK

Performance Assessment

  • Monitoring measurement, analysis and evaluation
  • Internal review program
  • Due diligence
  • CEO's management review
ACTION

Improvement

  • Improvement measures to prevent recurrence
  • Nonconformity and corrective measures
  • Continuous improvement

Anti-bribery management organizational structure

ISO 37001 certification