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Environmental management

Environmental management system

Lotte Duty Free implements and complies with the environmental management system based on ISO 14001 (environmental management systems).

Environmental management scheme

Environmental management policy
Goals / Plans

Support & Operation

Support & Operation

Improvement

PLAN

Environmental management policy > Goals / Plans

  • Understanding of organizational situations
  • Leadership and employee participation
  • Preparations of risk assessment
  • Understanding of legal requirements
  • Preparation of goals and plans
DO

Support & Operation

  • Resources (human resources and infrastructure)
  • Communication with interested parties, documentation, and document management
  • Business management based on policy, process, and plan
  • Emergency preparedness and response
  • Risk elements removal
CHECK

Support & Operation

  • Monitoring and evaluation
  • Evaluation of compliance with legal and other requirements
  • Internal audit program
  • Management review
ACTION

Improvement

  • Preliminary survey and improvement
  • Nonconformity and corrective actions

Environmental management organizational structure