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2022.07.01

2022 July Business hour changes and closings

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To prevent infection from the spread of the COVID-19 virus, the opening hours for each Lotte Duty Free branch have been changed as follows.

Domestic

Domestic - Business hour changes and closings
Branch Hours Notes Contact
Airport
Store
Incheon Airport Store 06:50-21:30 - 1688-3000
Gimpo Airport Store Mon,Fri 10:45-13:35
Wed,Sat 06:30-09:30
Thu,Sun 09:45-12:35
Gimhae Airport Store 06:30-13:30
16:00-21:30
Downtown
Store
Main Store 09:30-18:30 -
World Tower Store
Busan Store 7/4,11,18,25
* closed Mondays
COEX Store 09:30-17:30 7/3,4,10,11,
17,18,24,25,31
* closed Sundays and Mondays
Jeju Store 7/2,3,9,10,16
17,23,24,30,31
* closed Saturdays, Sundays and holidays
  • ※ The Incheon Airport Store is closed at night.
  • ※ Jeju Store will partially reopen its stores
    (Please inquire with Customer Service Center for the details and opening stores)
  • ※ Gimpo Airport Store, Gimhae Airport Store - Subject to change according to flight schedules during the period.

Abroad (local time)

Abroad(local time) - Business hour changes and closings
Branch Hours Contact
Japan Tokyo Ginza Store 11:00-19:00 +81-3-6264-6860
Kansai Airport Store 24 hours +81-72-456-6456
Guam Guam Airport Store 24 hours +1-671-988-3689
Vietnam Da Nang Airport Store 24 hours +84-236-386-5368
Nha Trang Cam Ranh
Airport Store
Closed +84-258-398-9992
Hanoi Airport Store 06:00-12:00
16:00-25:00
+84-243-206-6400
Oceania Brisbane Airport Store 24 hours +61-1300-388-937
Canberra Airport Store Closed
Darwin Airport Store 24 hours
Wellington Airport Store 24 hours
Melbourne
Downtown Store
11:00-17:00
Singapore Changi Airport Store T1 (02-22),
09:00-21:00
T1 (02-68),
06:00-24:00
T1 (02-53,
01-10, 01-23)
24 hours
T2 POP-UP
05:30-01:00 
T3 (02-10,
02-65) 24 hours
T3 POP-UP
07:00-23:00
T3 (01-19,
01-29) 24 hours
+65-6977-7601
  • ※ Tokyo Ginza Store - We will resume business on July 1st on the 9th floor (Duty Free/Tax Free).
  • ※ Wellington Airport Store, Da Nang Airport Store, Kansai Airport Store, Guam Airport Store, Brisbane Airport Store, Darwin Airport Store
    - Store will be open only when flights are in operation.

Lotte Duty Free is in full cooperation with health authorities to do its best for the safety of its customers and its employees.