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2021.08.26

Customer service center operating hours changes

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To prevent infection from the spread of the COVID-19 virus, the operating hours of the customer service center by language were changed as follows. It will be changed temporarily, so please refer to it for use.

Customer service center operating hours changes
Contact Number Channel Language Operating Hours (KST)
1688-3000 Duty Free
- Online
KOREAN 09:00 - 18:00
1688-3555 CHINESE 10:00 - 19:00
1688-3020 ENGLISH Interruption of operation
1688-3070 JAPANESE Interruption of operation
1688-3000 Duty Free
- Offline
KOREAN 09:00 - 18:00
1688-3555 CHINESE 10:00 - 19:00
1688-3000 LUXEMALL KOREAN 09:00 - 18:00
1688-5800 LDF BUY KOREAN 09:00 - 18:00
(lunch time 12:00-13:00)