About ESG Management
ESG MANAGEMENT
THE MOST TRUSTED
TRAVEL PARTNER
LOTTE DUTY FREE, under its vision "the most trusted travel partner",
will create ESG values and contribute to free, sustainable travelling by implementing eco-friendly management,
corporate social responsibility, and expanded transparency in governance in all business areas.
For the first time in the duty-free industry, LOTTE DUTY FREE established an ESG Value Commission.
LOTTE DUTY FREE has declared ESG management and seeks to continue sustainable management.
ESG Slogan
ENVIRONMENT
Duty for Earth
Environmental duty regarding carbon neutrality and climate change
SOCIAL
Duty for Society
Duty to create social values for customers,
employees and stakeholders
GOVERNANCE
Duty for Good Governance
Duty for transparent and fair decision making
ENVIRONMENT
Because protecting the environment must be prioritized to protect the travelling,
Eco-friendly management that leads the industry
Installing solar power panels in the distribution centers and using electric cars, etc.
Applying eco-friendly materials when packaging the duty-free products
Digitalizing the receipts and paper coupons
SOCIAL
'LDF IMPACT' Setting goals to spread
the positive impact on the society.
Coexistance with the local communities
and small businesses
Local coexistance project to foster the youth businesses,
'STAR★UPS'
Planning a coexistance with small businesses through
'CHEER♥UPS'
Volunteer project that every employee from local to global participate in,
'Charlotte Volunteer Group'
GOVERNANCE
Enhancement of transparent
and ethical management system
To build trust with the stakeholders
and create social values:
Enhance communication among executives and employees through app
Fair trading education
Enhanced monitoring
