Customer Service
FAQ
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Customer Hotline
Customer Support in Korean
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For online duty free shopping
1688-3000>1
Service hours 08:30~23:00 -
For in-store shopping
1688-3000>2
Service hours 09:30~20:00
Customer Support in Chinese
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For online duty free shopping
1688-3555>1
Service hours 10:00~19:00 -
For in-store shopping
1688-3555>2
Service hours 10:00~19:00
- Duty Free
Service Guide - Service
Guide - Shopping
Procedure - Pickup
Information - Notices
- VIP
Membership - Sign up
guide - VIP
Privileges - Membership
Agreement
Information of stores all over the country
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Main Store
- Tel+82-2-759-6600~2
- Opening HoursSTAR AVENUE CORNER 09:30 ~ 22:00 (365 days a year) / 9-12th Fl. 09:30 ~ 21:00 (365 days a year) ※ Please note that overcrowding can cause delays in entering the store.
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World-Tower Store
- Tel+82-2-3213-3800
- Opening Hours09:00~20:30(Always Open)
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COEX Store
- Tel+82-2-3484-9600
- Opening Hours09:00~20:30 (365 days a year)
