Customer Hotline
Customer Support in Korean
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For online duty free shopping
1688-3000>1
Service hours 08:30~23:00 -
For in-store shopping
1688-3000>2
Service hours 09:30~20:00
Customer Support in Chinese
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For online duty free shopping
1688-3555>1
Service hours 10:00~19:00 -
For in-store shopping
1688-3555>2
Service hours 10:00~19:00
※Exclusive LVIP member-only customer service is available for customers verifying their LVIP account via voice call.
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Main Store
- Tel+82-2-759-6600~2
- Opening HoursSTAR AVENUE CORNER 09:30 ~ 22:00 (365 days a year) / 9-12th Fl. 09:30 ~ 21:00 (365 days a year) ※ Please note that overcrowding can cause delays in entering the store.
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World-Tower Store
- Tel+82-2-3213-3800
- Opening Hours09:00~20:30(Always Open)
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COEX Store
- Tel+82-2-3484-9600
- Opening Hours09:00~20:30 (365 days a year)
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Busan Store
- Tel+82-51-810-3880
- Opening HoursMon ~Thu 09:30 ~ 20:00
Fri ~ Sun 09:30 ~ 20:30
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Jeju Store
- Tel+82-64-793-3000
- Opening Hours※Current opening hours:10:00~19:30
※New opening hours:09:30~19:00(From 1 May 2018, Always Open)
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Incheon Airport Terminal 1 Store
- Tel+82-32-743-7779
- Opening Hours06:50~21:30 (365 days a year)
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Incheon Airport Terminal 2 Store
- Tel+82-32-743-7460(E)
- Opening Hours06:30~21:30 (365 days a year)
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Gimpo Airport Store
- Tel+82-2-2669-6700
- Opening Hours06:30 ~ 20:30 (365 days a year)
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Gimhae Airport Store
- Tel+82-51-979-1900~1
- Opening Hours06:30~21:30 (365 days a year)
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Tokyo Ginza Store
- Tel+81-3-6264-6860
- Opening Hours11:00 ~ 21:00
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Kansai Airport Store
- Tel+81-72-456-6543
- Opening Hours07:00~24:00
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Guam Airport Store
- Tel+1-671-929-6075
- Opening Hours24 hours
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Jakarta Downtown Store
- Tel+62-21-2988-9550~2
- Opening Hours10:30~22:00
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Da Nang Airport Store
- Tel+84-236-386-5368
- Opening HoursAM 07:00 ~ AM 3:00
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Bangkok Downtown Store
- Tel+66-2-111-5111
- Opening Hours11:00 - 20:00
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Nha Trang Cam Ranh Airport Store
- Tel+84-258-398-9992
- Opening Hours06:00AM ~ 02:00AM
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Brisbane Airport Store
- Tel+61-1300-388-937
- Opening Hours4:00am-2:00am (closed 2 hours a day 2:00am- 4:00am)
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Canberra Airport Store
- Tel+61-2-6230-1060
- Opening Hours11.00am – 2.00pm, 9.30pm – 12.30am
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Darwin Airport Store
- Tel+61-8-8927-0255
- Opening Hours4:00am-2:00am (closed 2 hours a day 2:00am- 4:00am)
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Wellington Airport Store
- Tel+64-27-801-2614
- Opening HoursDeparture store - 4:00am - 8:00am, 11:00am-5:00pm / Arrival store - 12:00pm-3:00pm, 11:00pm-1:30am
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Melbourne Downtown Store
- Tel+61-3-9663-0533
- Opening HoursMonday to Thursday: 10:00am – 6:00pm / Friday: 10:00am – 9:00pm / Saturday: 10:00am – 6:30pm / Sunday: 10:00am - 5:30pm
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Hanoi Airport Store
- Tel-
- Opening Hours24hours
