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Customer Hotline

Customer Support in Korean

  • For online duty free shopping

    1688-3000>1

    Service hours 09:00~21:00
  • For in-store shopping

    1688-3000>2

    Service hours 09:00~20:00
  • ※ Until further notice, business hours will be temporarily
    changed to 09:00~18:00.

Customer Support in English

  • +82-1688-3020
    (normal toll rates apply)

    Service hours (KST, Mon to Fri) 10:00~19:00

※ Exclusive LVIP member-only customer service is available for customers verifying their LVIP account via voice call.