LOTTE Duty Free
Management policy
- Improving internal efficiencyImproving efficiency in the company
by making prompt and accurate decisions - Organizational innovationSeeking innovation constantly
based on challenging that employees are
not intoxicated with the existing results
and adaptability to change - Customer value managementSeeking to provide
differentiated customer values. - GlobalizationSeeking to expand throughout the world market
based on competitiveness as the Korean
industry leader
Core values
5 core values are shared by the members of Lotte Duty Free Shop, the number 1 duty free shop in Asia.
These values are the guidelines of specific behaviors for the members to achieve their vision of the Global Top duty free shop.
- Creativity Providing the services which cannot easily be imitated through creative views and innovative activities.
- Cooperation Seeking cooperation which crosses boundaries to create better values being actively interested in various fields.
- Professionalism Seeking clear goals with having a sense of responsibility and will to achieve them.
- Performance Continuing to improve results through clear evaluation of and feedback on them.
- Activeness/Autonomy Respecting individual ability and opinions and seeking to improve their duties voluntarily.
